How United and Delta Manage Overbooked Flights Differently

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How United and Delta Manage Overbooked Flights Differently

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United and Delta airlines both bumped scores of passengers because of operational problems this past weekend, but one airline ended up facing world-wide outrage and the other managed more deftly.

That is because Delta and United take different approaches to bumping passengers. When it comes to bumping, Delta is more generous than United and other airlines, government data shows.

When it decided it had to put four crew members…

By | 2017-04-12T00:51:00+00:00 April 12th, 2017|Comments Off on How United and Delta Manage Overbooked Flights Differently